On Friday, February 16th at 6:00 AM EST, we will be upgrading the software on several Type 0 top of rack switches in our EWR1 datacenter. This work is necessary to address several stability-impacting bugs we’ve encountered, as well as to provide additional capacity to support further growth of the Packet platform. Server provisions will be suspended in EWR1 during the maintenance window.
This upgrade only affects a subset of our Type 0 server capacity and no other server types. Your Type 0 machine will be inaccessible on the network for up to thirty (30) minutes while we reload customer-attach switches. Machines will NOT lose power or reboot. If you have a block device attached via iSCSI to your Type 0 machine, the network timeout may be sufficiently long that a reboot may be the quickest way for you to re-attach your volume.
If you'd like to get a specific list of the Type 0 machines of yours that will be impacted, please feel free to reach out to us at email@example.com
or live chat from our customer portal (https://app.packet.net