API Slow Response

Incident Report for Equinix Metal

Resolved

This issue has been resolved. Please reach out via help@packet.net should you have continued issues.

Posted Mar 13, 2018 - 02:14 UTC

Monitoring

Our engineering team has identified & corrected the issue. We will continue to monitor, please reach out to help@packet.net should you continue to experience any further issues.

Posted Mar 12, 2018 - 23:50 UTC

Investigating

We are investigating an issue surrounding the API. Any actions taken against the API will be slow in response. This issue also includes our customer portal. Our engineering team is reviewing the cause and will have further updates shortly.

Posted Mar 12, 2018 - 23:02 UTC