SJC1 Switch Upgrade Event
Scheduled Maintenance Report for Packet
Completed
The scheduled maintenance has been completed.
Posted 3 months ago. May 23, 2018 - 01:20 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 3 months ago. May 23, 2018 - 00:00 EDT
Update
UPDATE: Tonight's planned top of rack switch upgrade in SJC1 has been postponed to Wednesday, May 23rd at 00:00AM EDT. Please see below for additional event details.

Due to some unforeseen issues during our AMS1 upgrade, we are delaying a similar maintenance in SJC1 (originally scheduled for tonight) until next Wednesday.

As a reminder, during this event we will upgrade the software on several top of rack switches in SJC1. Server provisions will be suspended in SJC1 during the maintenance window.

Also, please note that this upgrade only affects a subset of our t1.small server fleet. No other server types are impacted. Machines will NOT lose power or reboot. If you have a block device attached via iSCSI to your t1.small machine, the network timeout may be sufficiently long that a reboot may be the quickest way for you to re-attach your volume.

If you’d like to get a specific list of the t1.small machines of yours that will be impacted, feel free to reach out to us at help@packet.net or live chat from our customer portal (https://app.packet.net) with any questions.

Thanks,
The Team at Packet
Posted 3 months ago. May 15, 2018 - 17:55 EDT
Scheduled
On Wednesday, May 16th at 00:00 AM EDT, we will be upgrading the software on several t1.small top of rack switches in our SJC1 datacenter. This work is necessary to address several stability-impacting bugs we’ve encountered, as well as to provide additional capacity to support further growth of the Packet platform. Server provisions will be suspended in SJC1 during the maintenance window.

This upgrade only affects a subset of our t1.small server capacity and no other server types. Your t1.small machine will be inaccessible on the network for up to sixty (60) minutes while we reload customer-attached switches. Machines will NOT lose power or reboot. If you have a block device attached via iSCSI to your t1.small machine, the network timeout may be sufficiently long that a reboot may be the quickest way for you to re-attach your volume.

If you'd like to get a specific list of the t1.small machines of yours that will be impacted, feel free to reach out to us at help@packet.net or live chat from our customer portal (https://app.packet.net) with any questions.

Thanks,
Team @Packet
Posted 3 months ago. May 09, 2018 - 13:04 EDT
This scheduled maintenance affected: SJC1 Device Provisioning.